The Direct Debit process starts early in the morning, Monday to Friday, excluding bank holidays. Please make sure that you have sufficient funds available in your account the day prior to the Direct Debit being taken. When you spend money abroad with Tide, or online in other currencies, Mastercard’s exchange rate will apply. We don’t charge any additional mark-up or fees on top of this. With an e-money account, your money is never invested or loaned out and is safeguarded in accounts that keep your money separate from the money we use to run Tide. As your funds are safeguarded, FSCS protection does not apply.

  • We’ll cancel the card and issue you a new one, but you’ll be able to continue using Apple Pay.
  • My company switched to Voluum in the end of 2019 and it became our main tracking tool eversince.
  • You’re probably not going to be stuck with a single payroll service provider forever.
  • Proof that cardholder has not contacted you to cancel the service.
  • At that moment we had to manually process all transactions at the end of the day which was extremely unscalable.

Ultimately, Rippling is the place to go if you want a payroll service that grows with you. The live chat feature is what really makes their customer support excellent. It’s responsive, and someone is always on the other end of the computer to answer your questions. Plus, customer support is more than just a medium of getting to the help desk, and Gusto recognizes that well.

I’ve lost my Tide card/ My Tide card has been stolen. Can I still use Apple Pay?

The scheme has been closed by the Government, so Tide doesn’t offer it anymore. All of your biometric data stays on your phone and is never shared with Tide. Behind the scenes, your phone or laptop securely communicates with Tide to let us know it’s you. Your blue card will work until you activate your black card. After that, your blue card is automatically cancelled and you won’t be able to use it anymore.

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You will be charged a monthly subscription fee to keep the line active plus interest, accrued daily on any amount withdrawn. If you miss your Credit Line repayment, you will have 30 days from the date of the first missed instalment to pay it. When your customer pays via Apple Pay, Apple doesn’t keep transaction information that can link the purchase back to your customer. Make sure the description of the goods and services you provide are clear and there is no room for them to be misinterpreted. To do this, you will need to provide all necessary supporting information to Tide Member Support within the agreed timelines. Please refer to the Tide Payment Links T&Cs for further details.

Can I sync my Xero invoices with Tide?

From July 2023, in order for your team to make online purchases of £30 or more, they’ll need to download the Expenses app. When you freeze a Tide card, it can’t be used to pay by Apple Pay affiliate onboarding on any device. Yes – you can use Apple Pay anywhere that accepts contactless payments. If you freeze your Tide card, you won’t be able to use it to pay by Apple Pay on any of your devices.

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They have a pretty decent customer support system too, but it’s not as good as Gusto’s. Often, when you need help, they’ll redirect you to their knowledge base and FAQ section. Plus, they use a support ticket system which often results in them taking a long time to get back to you. This can be especially inconvenient if the matter is urgent and needs timely attention. Finally, Rippling only offers customer support on weekdays as well.

Can I have Team app access for multiple companies on the same device?

This will prevent anyone from being able to access the account from your old device. This means you will need to reconnect your bank account to your Tide Membership account every 90 days. Select the reconnect option from within your Tide Membership account. This will take you to the secure portal of your banking provider to reconfirm your consent to share data before returning you to Tide.

affiliate onboarding stuck and not updating

That will depend on whether you’re a sole trader or a registered company. In instances where your account is being closed, any remaining funds will be returned to you by bank transfer only. Payment Rails is amazingly easy to use, and extremely quick to setup. Further more the team is incredible and have always been available to help out with any issues. Really good, great customer support as well so I highly recommend the software.

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